I generally don’t fly Southwest because their flight schedule doesn’t meet my needs but when I have it’s a wonderful airline. Southwest is one of two airlines (Alaska Airlines is the other) that will refund you the price difference (without a fee) if your flight price drops.
However in order to get the refund you have to check the price on a daily basis and then call if the price has dropped.
A travel blogger I follow, Deals We Like, has a blog reader who created a site that will do all the work for you. The site Dragon Fare Scanner will allow you to enter your Southwest flight information and price and if the price goes down you’ll receive an email notification of the price drop.
Per Deals We Like, the site states that they are “periodically” scanning flight prices, so it’s not clear if that means on an hourly, daily, or weekly basis, so I wouldn’t rely on this exclusively and still check flight prices daily. The service is currently free and since I have no Southwest flights booked I haven’t tried it. If someone does and has success please drop me a note and happy savings!
Here’s how Southwest refunds fare price drops:
- Paid Flight: If you paid for your flight you will receive a voucher for the difference in fare price to be used one year from the date the flight was originally purchased (NOT the date the change process took place). This voucher is non-transferable. The voucher will be tied to the confirmation number of the original flight. There is NO fee for this.
- Using Points: If you booked your flight using points, the difference in points will go back into your account immediately. Again, there is NO fee for this. This is why I love booking Southwest flights using points!