Goldstar discount theater tickets. Chicago on the Cheap provides a daily listing of discount theater tickets and one of the main services we use is Goldstar. If you aren’t familiar with it here’s how it works:
How does Goldstar work?
Goldstar sells as many different dates and offers as made available by the venue, but they don’t typically have all dates to each event. When tickets aren’t selling for an event theaters/venues release some of them to Goldstar to sell to Goldstar subscribers at a discount until that allotment sells out. Often times the venues will keep releasing tickets so if a particular date isn’t available check back as they may be available later. Also read “Looking for Dates not Offered” below to set up a notification of when additional dates are available. If you do see a date you’re interested in you may want to purchase the tickets before they sell out as that particular date may no longer be offered at a discount.
Goldstar has apps in itunes and at Google Play.
Seat Assignments
When you buy tickets from Goldstar, they don’t assign you a seat. The ticket supplier does that on their end. Goldstar will guarantee you’ll be seated in the section/price level you bought. And if you buy multiple tickets in a single transaction, those seats will be grouped together. If you buy general admission tickets, you’ll pick your own seat when you arrive at the venue.
When shopping for tickets on Goldstar you may want to open up the seating chart for the venue to get an idea of where the seats you’re looking at are located. Some theaters are very small so most seats are excellent. Some venues are huge so you may want to spring for a more expensive and closer-in seat.
Sit with Friends
If your friends want to buy their own tickets and be seated next to you, just use the “Sit with Friends” feature. It’ll create a special link that your friends can use to buy tickets that will be grouped with yours.
If you forget to use “Sit with Friends,” just email Goldstar your confirmation numbers after you buy. The ticket supplier can usually (but not always) group your seats together.
Due to the way some box offices work, some events don’t offer “Sit with Friends”. For these events, you must purchase all the seats you’d like grouped in a single transaction. For the events this applies to, you’ll see this advisory before you check out: “Goldstar’s Sit with Friends feature can’t be used for this event.”
Transferring Tickets to a Friend
The person whose name is on the will-call list (with photo ID) can pick up tickets. If you need to change the name on your tickets, Goldstar may be able to get that changed if you give them enough notice. Just email Goldstar and let them know the first and last name you want on the tickets, and if Goldstar is able to change the name, they’ll do it.
Refunds
If this comes up, contact Goldstar and they will do what they can to help. Sometimes there are more options than at other times, so email (the earlier, the better) and they’ll figure out what’s possible.
Special-Needs Seating
Purchase your tickets to avoid the risk of sell-out, and email Goldstar right away (or just reply to your purchase confirmation). Let them know your special needs and they’ll get in touch with the venue for you. Not all venues offer special-needs seating, but Goldstar is typically able to work it out, and will do their best to make it happen.
I might also contact the venue directly to find out if they can accommodate you.
Looking for Dates Not Posted
Goldstar sells as many different dates and offers as made available by the venue, but they don’t typically have all dates to each event, simply because the venues/promoters haven’t chosen to sell every date through Goldstar. They are constantly updating the site with new offers, so check back often if you don’t see the date/offer you want. Also, you can click the “Star” button so you get an email when Goldstar adds new offers to the event/venue you’re interested in.
Trouble Buying Tickets
If you’re having trouble buying tickets, it might be because you don’t have cookies enabled in your browser. Cookies are used by the browser to remember things like log-in info, and when they’re disabled, a lot of websites won’t work right. Double-check that your browser is set to accept cookies. If you’re not sure how to do that, just email Goldstar and they’ll help out.
You’ll also want to make sure you’re using the latest version of your web browser. When you download the latest updates, this will often solve your checkout problems.
How to Claim Tickets
It’ll say clearly on the checkout page how you’ll get your tickets. Most events on Goldstar use the will-call method, meaning your name will be on the will-call list, and you’ll pick up your tickets at the venue just before the event. The person whose name is on the will-call list can claim the tickets, and you’ll be asked to show a photo ID. If you need to change the name on the tickets, Goldstar can probably do it with advance notice. Email Goldstar to find out.
For certain events, tickets are sent by mail. Look for the “Shipping Information” section on the checkout page for specific mailing info.
For other events, you might get an electronic voucher or an e-ticket to give to the venue for admission. Events that use vouchers or etickets will state clearly on the checkout page how you go about reserving (if necessary) the date you’d like to use your voucher or e-ticket, as well as any other info you’ll need to get into the event.
Cancelled or Postponed Events
If an event is canceled by the ticket supplier, Goldstar will refund you for the tickets and service fees. If an event is postponed (which is rare), Goldstar will work with the venue and keep you posted on how the reschedule will be handled.
Red Velvet
Red Velvet is a premium membership level where you receive the following benefits. This is probably a good deal if you go to the theater often. If you attend theater with a group you may want one member to join and then purchase all the tickets for the group.
- Starts at just $4.16 per month when you purchase a one year membership at $49.95. You can also opt for $19.95 per quarter.
- 15 day free trial
- 4-Hour Hold: Put the tickets on hold and they’re waiting for you while you make plans.
- Easy Cancel: At any point before sales close on Goldstar, you can cancel all or some of your tickets, with no cancellation fee. You will receive store credit in your Goldstar account for the canceled tickets, plus service fees.
- Priority Delivery of newsletter First Look, a sneak preview on Monday night of tickets that will go on sale Tuesday. Seeing the emails before everyone else gives you first crack at the hot offers.
- Top-of-the-List Seating: Goldstar encourages venues to offer you special attention and benefits like prioritized seating, whenever possible. You may even find that you get little extras, like upgrades and exclusive perks.
