Register your Ventra Card before it expires.
Ventra cards are changing
The first Ventra Cards issued will begin to expire on December 31, 2017, and continue to expire on a rolling basis now through 2022. The expiration date can be found on the front of your Ventra card. Your card will work through the last day of the month. The original silver Ventra cards had a debit card feature and the new cards will not. The new Ventra Cards will have a much longer expiration date – supposedly up to 20 years.
If your Ventra Card is registered
If your Ventra Card is registered log in to your account to confirm the mailing address on file is correct. Ventra will mail you a free, new replacement Card prior to your Card’s expiration. Once you activate the new Card, any passes or transit value will be automatically transferred to the new Card.
Ventra may send reminder emails
Supposedly in the months leading up to your card’s expiration, you will receive emails reminding you to update and confirm your mailing address. I wouldn’t hold my breathe and try to stay on top of it given Ventra’s track record. Also if your replacement Card is shipped to an incorrect address, you may have to purchase a new Card and call to transfer any unused passes or transit value.
Register your card now here.
If you don’t register
Make sure you spend down your balance before your Card expires to avoid losing your transit funds. You will need to purchase a new Ventra Card and add passes or value to continue riding transit. New Ventra Cards will become available later this year and will be sold at rail station vending machines, more than 1,000 local retailers and online.
Be proactive and purchase a card in advance
If your card doesn’t show up or you want to be proactive you can purchase a new Card at any time. New cards cost $5 the $5 can be refunded as transit value if the Card is registered within 90 days of purchase. Where to buy.